FAQ
Frequently Asked Questions
Do I need to see a Doctor first ?
Patients may self-refer for Podiatry. GP referrals are also welcome. Some insurance policies require that you are referred by a doctor, please check with your insurance provider. There are local NHS podiatry teams which your GP may refer you to. Please contact us if you have any questions.
Are you registered with insurance companies?
We are currently in the process of registering with all the leading medical companies. As an HCPC qualified Podiatrist with many years of experience we can reassure you that we will soon be a provider on all leading medical company insurance policies.
What happens if I am a new patient?
If you are attending our Clinic for the first your Podiatrist will ask you questions relating to your health and medication. It is important for the Podiatrist to have a detailed medical history so that any treatment provided is appropriate for your health status. Please could you bring a list of your most recent prescription so that our records are up to date and accurate.
Once a medical history has been taken the treatment will start.
What are your opening times?
8.30am-6.30pm – Monday
8.30am-6.30pm – Tuesday
8.30am-6.30pm – Wednesday
8.30am-6.30pm – Thursday
8.30am-6.00pm – Friday
8.00am-1.00pm – (every other Saturday)
Do you examine children at your clinic?
Yes. Children often have verrucas or may require orthotics to improve their gait and posture.
Should I stop taking medication before a Podiatry treatment?
No, never change or stop taking medication unless advised to do so by your GP
What if I need Anesthetic?
If you are attending for nail surgery as a result of an ingrown toenail you will receive a local anesthetic into the toe. If you require nail surgery this will never be done unless a pre operation assessment has been carried out with your Podiatrist first. In this pre operation appointment the risks and benefits of nail surgery will be outlines and you will be required to give us written consent, this includes receiving a local anesthetic.
After receiving a local anesthetic into one of your toes you will not be insured to drive home and so you will have to arrange transport home following nail surgery.
How long does an appointment last?
This depends on the type of appointment you have booked. A routine Podiatry treatment and New patient assessments are 30 minutes long. Nail surgery and Biomechanical Assessments are 60 minutes long. Verruca appointments are 30 minutes.
How many sessions will I need?
The first session includes an initial assessment and treatment. If you require routine chiropody it is likely that ongoing treatments would be recommended as hard skin, corns and nails continue to grow. For Biomechanical assessment the aim would be to devise a treatment plan that does not require regular follow up. However if you need follow up assessment or modification of the treatment plan to help cure your pain or injury this will be made available. Nail surgery in almost all cases provides a long term cure for ingrowing nails and as such once healing has been established no further sessions are required (nail surgery and redressing appointments are included in the one off price)
Do you have parking facilities?
Yes.
Free parking is available on site at the rear of the clinic accessible off Highfield Road. Sat Nav. NG2 6DR